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What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

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Customer Service Officer

  • Ho Chi Minh (District 2)
  • Experienced (Non - Manager)
  • Permanent
  • College
  • 1 Years
  • Negotiable
  • Administrative / Clerical, Customer Service, Tourism
  • 7
  • 31/10/2018

Job Description

  • Managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty.
  • Provide timely and accurate clarification and advice to enquiries from the public.
  • Handling of customers’ feedback and complaints.
  • Perform paging and in-house announcement based on the standard guidelines.
  • Receiving in-coming calls and making out-going calls.
  • Handling and administering of lost and found items.
  • Customer accident administration.
  • Other tasks required by Head of Dept.

Job Requirement

  • 6 days work weeks, able to work shifts
  • Possess a pleasant disposition and passion for service excellence.
  • Be proactive and attentive to details.
  • Good communication and interpersonal skills 
  • Preferably with 1 or 2 years working experience in similar capacity
  • Required to work on rotating shifts including weekends and Public Holidays

 

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