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IT Manager (Sedona Suite)

Finance & IT

Work Location Ho Chi Minh
Job Level Manager
Job Type Permanent
Qualification Bachelor
Experiences 5 - 7 Years
Salary Negotiable
Industry IT - Hardware / Network, IT - Software
Deadline to Apply 31/12/2019
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Job Description

JOB PURPOSE:

To ensure the smooth and efficient operation of the IT and to deliver a prompt and efficient services to both all departments in the hotel and guest.

KEY AREAS OF RESPONSIBILITIES:

 

  • To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.
  • To  ensure  procedures  are  in  place  that  in  the  event  of  any  problems  encountered  in  software and hardware, that they are addressed immediately.
  • To ensure that all IT, telecoms and audio-visual equipment system are in good working condition.
  • To check all audio-visual equipment in banquet room and restaurant (if applicable) prior to any meeting or event.
  • To check all IT, TV, Audio equipment in guest rooms prior to check-in and provide solutions if faulty.
  • To ensure that internet networks and TV are stable, secure and running with minimum downtime.
  • To master all systems and applications used in the hotel, including Protel, POS, key card system
  • To perform routine system setups as may  be  required  by  software  and/or  programs  such  as regular update of anti-virus programs.
  • To   assist   any   departments   of   the   hotel   in   formulating   their   IT   material   requirements   and provide adequate solutions to their needs.
  • To  provide  regular  training   on  IT  security  and  ensure  that  all  PMS  access  passwords  are regularly  updated,  automatic  standby  mode  on  servers  and  PMS  activated  and  IT  procedures strictly followed by all employees of the Hotel.
  • To  perform  regular  computer  audits  searching  for  unauthorized  programs,  improper  setup  in the security setup.
  • To provide support service according to operational need, according to operational hours.

 

Job Requirement

  • University degree with major in IT or related filed
  • 5-7 years of relevant experience with large MNCs 
  • Analytical and good problem solving skills and able to work independently
  • Good interpersonal and communication skills

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