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Tenant Manager

Work Location Ho Chi Minh
Job Level Manager
Job Type Permanent
Qualification Bachelor
Experiences 5 - 7 Years
Salary Negotiable
Industry Interior / Exterior, Other, Real Estate
Deadline to Apply Unlimited
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Job Description

  • Manage and provide guidance all the work of tenant management duties to staff.
  • Build strong and supportive relationships with tenants and be responsible for managing a portfolio of tenants during their tenancy.
  • Dissemination of information to the tenants on all operational matters.
  • Monitor, measure to ensure tenants’ compliance to specified standards to ensure their operation within guidelines of their signed lease agreement, regulations and the Tenant Handbook obligations.
  • Manage, supervise and coordinate with tenants in handling complaints from shoppers in regards to tenants’ products and services.
  • Conduct, evaluate the shopper surveys in coordination with tenants, A&P team to improve customer satisfactions.
  • Coordination with finance team for the support on debt management.
  • Coordinate with A&P team in the optimization of retailer performance through effective marketing campaigns that deliver growth in footfall, sales revenue and loyalty member.
  • Manage, organize monthly meeting with store managers for operation matters, rules and regulations, marketing, …
  •  Assist in other tasks assigned by Centre Manager.

Job Requirement

  • Minimum 02 years of relevant experience in a similar position
  • Knowledge of tenancy related issues in shopping malls
  • Retail experience / knowledge/ understanding
  • Possess  strong communication skills, Ability to build positive relationships with retailers, commercial operators and brands
  • Experience in shopping mall operation or retail property management environment is a plus
Job tags: Tenant Manager

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